I joined BWS back in 2017. I liked the vibe and the values that the organisation stood for. Once I had my induction and got started, I fell in love with the culture. I felt energised and strived to learn more. That’s how I’ve moved from casual to trainee manager so quickly.

As a trainee manager, I’m lucky enough to be surrounded by a team with really impressive initiative. If I leave a list of three tasks, they’ll dive in and do extra. That makes my job easier. And it makes the store so much better.

Our store is located in a tight-knit community, so I try to encourage all our staff to create personal connections and get to know the locals. Is there a special occasion they are buying for? What’s a product you could suggest that would be a good fit? It’s not just about the sales. We really try and make it a great in-store experience.

It is nice to feel heard by my manager. If I have a suggestion for a display or a way to make a process more efficient, it’s taken on board. That’s part of the reason I’m taking on the leadership opportunities here.

I’m working towards having a store of my own, and who knows where to from there.