I started here when the store opened five years ago! I was after a change. Something more interesting than what I was doing. And it’s been great!

Everyone here seems to know just what they need to do to get their jobs done, and we all have a pretty good time. The store has a really fun vibe to it. I had a lady come in the other day, who said, “I love coming to this store! Everyone here is so friendly and as soon as you walk in that door there’s something that makes you feel happy and nice.” So that was a bit of a pat on the back!

Our customers are all very interesting, and very different. But they’re friendly, so it’s just easy. We talk a bit more about wine here than other stores maybe. And that’s another thing - I reckon before I started working at Dan Murphy’s, my knowledge of wine and other alcohol was probably not so great to be honest! But it’s definitely improved in the time I’ve been here. I’ve learnt about different nuances in wine like bouquets and bodies – stuff I wasn’t really aware of.

My favourite thing about this job is just being ‘up’. Being happy and enjoying it. If you don’t enjoy it, what’s the point? I think I’m a bit lucky because I get on well with so many of the customers. And I think it just takes a bit of customer awareness. If you’re dealing with customers you’ve got to deal with them in the right way.