The Woolworths Support Office located at 1 Woolworths Way, Bella Vista, New South Wales houses the majority of our support functions including:
Information Technology
Woolworths IT is the division within Woolworths Limited responsible for the delivery of technology and information services to our business.
Within IT, we currently have programs of work running to implement leading edge solutions to accelerate business growth as well as change the way we work and deliver services to our internal and external customers. If there was ever a time to join Woolworths IT, it's now!
Multi-option Retail
It's the beginning of an era for the new Woolworths' Multi-Option team. They operate in a fast paced, nimble environment with entrepreneurial-minded professionals who work collaboratively to be the leaders in the market. Our point of difference is that we are a part of Australia's largest retailer allowing us to provide unparalleled career opportunities. The group is positioned to drive innovation across the business and has a unique perspective where we see all aspects of how we provide excellent customer experiences.
Mercury2 Transformation Program
Mercury2, is the transformation program that will shape the future of retail, delivering world class convenience to the customer at unbeatable value. The AU$1 Billion +, 10 year supply chain transformation, is the next exciting step following the highly successful Mercury I supply chain program.
Mercury2 is significantly expanded to encompass the end to end supply chain across buy, move and sell for all Woolworths brands. The program will enable a new way of working with vendors, in-store and Logistics to deliver a more nimble and efficient end-to-end network.
Marketing
Did you know that Woolworths is the 2nd largest advertiser in Australia? The Marketing function at Woolworths is responsible for providing best-in-class marketing support across multiple brands and channels. Within our Marketing departments aligned to each business, we have a range of specialist areas including but not limited to Advertising, Brand, Media, Digital, Point of Sale, Direct Marketing, Loyalty and Trade Marketing. We are constantly searching for top marketing talent to join our team and be a part of our vision to be the best retail marketers in Australasia.
Finance and Property
Group Finance incorporates traditional finance functions as well as other shared services including Group Financial Services (covering Woolworths Credit Cards, Gift Cards and Prepaid cards), Property and Facilities. Finance is responsible for driving best practice and implementing change across all facets of financial reporting and ensuring strict adherence to corporate governance and internal controls. The purpose of the commercial finance team is to assist and support business operations and management with strategic business decisions, and continuously identify opportunities to develop strong relationships with internal and external stakeholders for collaboration and improving business outcomes.
Risk
The Group Risk function and Divisional risk teams drive business performance by enabling decisive risk management. They are a corporate support function and their job is to provide thought leadership, best practice advice and a shared service that adds value. They have created a compelling offer and will continue to build relationships that partner for better outcomes. Group Risk provides easy access to quality risk expertise and advice focused on driving customer value. This streamlined, united and effective operating model ensures that we are a high performing team providing the best service to our customers.
Quality
Quality and freshness don't come easily, which is why we have a fantastic group of people working around the clock at Woolworths Distribution Centres to tackle the mind boggling logistical challenge of coordinating supplies from the farm-gate to supermarket shelves. Our Distribution Centres are also a critical control point in checking the quality of fresh food and placing it in the optimal conditions to protect its flavour, freshness and texture. Alongside the top service we provide to our supermarkets, we also have super performance in our Distribution Network which store stock for many of our brands.
Logistics
Legal
The Legal Division is committed to helping the business achieve its objectives whilst being aware of opportunities and constraints within the relevant legal environment. Its primary purpose is to recognise and provide pro-active input into the management of legal risks. The legal team has a duty to ensure the business complies with the law and has in place good corporate governance practices.
Human Resources
The Human Resources division provides a range of operational, business partnering, advisory and strategic services which enable Woolworths to attract, develop and retain outstanding talent who are committed to our vision of creating a high performing culture.